Updated Privacy Policy – Triple Joy Apartments. DATE: 10th September, 2025
1. Who We Are
Triple Joy Apartments is a serviced apartment business based in Lagos, Nigeria. Our website address is: https://triplejoyapartments.com. We are committed to protecting your privacy and ensuring that any personal data collected is used in accordance with Nigerian data protection laws and international best practices.
2. What Personal Data We Collect and Why
– When you make a booking or communicate with us, we may collect your name, phone number, email address, and accommodation preferences.
– For identity verification and security purposes, we may request a scanned copy of a valid **International Passport** or **National Identification Number (NIN)**. This helps us ensure a safe experience for all guests and protect our property from misuse or fraud.
– We may also collect technical information such as your IP address, browser type, and device information to enhance site performance.
– Your data will only be used to process your booking, respond to your inquiries, or improve your user experience on our website.
– All personal data is stored securely and is not shared with third parties unless legally required.
3. Media Uploads
Guests and users do not have access to upload images or media to the website. Therefore, we do not store or process user-uploaded media containing metadata or location data.
4. Cookies
We use cookies to enhance your experience on our site. Cookies help us understand user behavior, save your preferences, and optimize performance.
– These cookies do not contain personal data.
– You may disable cookies in your browser settings, but some parts of the site may not function properly as a result.
5. Embedded Content
Some pages may include embedded content from platforms such as Google Maps or YouTube (e.g., for directions or promotional content). Embedded content behaves in the same way as if the visitor has visited the external platform.
These platforms may collect data about you, use cookies, and monitor your interaction. We advise reviewing their individual privacy policies.
6. Who We Share Your Data With
We do not sell, rent, or share your personal information with third parties unless required to complete a booking or comply with legal obligations. For instance, we may share your contact information with our verified in-house team for purposes such as confirming bookings or providing services during your stay.
7. How Long We Retain Your Data
We retain personal data only for as long as is necessary to provide services or meet legal/regulatory requirements. Booking details may be kept for up to 12 months for internal accounting and guest service records.
8. Your Rights Over Your Data
You may request to:
– Access the personal data we hold about you.
– Request correction or deletion of your data.
– Withdraw consent for data processing.
To exercise any of these rights, kindly contact us at: info@triplejoyapartments.com
9. How We Protect Your Data
We take reasonable steps to secure your data using industry-standard encryption and internal access controls. Only authorized personnel can access guest information, and all data is stored on secure servers.
10. Contact Information
For any questions about this Privacy Policy or to make a data request, please contact us at:
– Email: info@triplejoyapartments.com
– Phone: +2347010153957
– Address: 15 Adefeyisan Street, Olawaiye Estate, Olowora, Lagos, Nigeria.